Frequently Asked Questions
What time is check-in and check-out?
Check-in time is 4 pm; check-out time is 11 am.
Do you have any recommendations for things to do in the area?
We have plenty of brochures about the area located at our front desks, and all of our staff members are happy to give personal recommendations as well.
Is there laundry service?
Yes, there is a form in guestrooms with instructions.
Are you pet friendly?
No, we do not allow pets.
Are your fireplaces wood burning?
We have wood-burning fireplaces in some of the common areas, but all guestroom fireplaces are gas.
Do you offer any kind of discount, AARP or AAA, etc.?
We do not offer any discounts, but we do have a variety of special packages, including seasonal specials.
Are your pools heated?
Yes, we have two outdoor heated mineral pools which are open seasonally.
Are your pools chlorinated and are towels provided?
Both of our pools are salt-water mineral pools, and towels are provided.
Is there a hot tub?
Yes, there are two poolside year-round hot tubs.
Are there any parking fees?
No, complimentary valet parking and self parking are available.
Is there a two-night minimum?
On weekends there is a two-night minimum during peak occupancy times and a three-night minimum for some holidays.
Do you provide shuttle service from the airports?
Are there any resort fees?